Annual Statements are produced upon the anniversary of the month your mortgage/loan completed. If you request an additional statement, you will be charged the appropriate fee as per the Tariff of Charges and Sundry Fees. Visit for More Details: http://www.192.com/atoz/business/high-wycombe-hp11/banks-and-financial-institutions/acenden-ltd/70447f611d13f89cada37dcb9cdbcefbec7e4ec3/comp/