Kendrick Gibson, Business Application Programmer at Convio – an on-demand software firm, talks about the impact he has seen since implementing FinancialForce PSA.

* The importance of integrating PSA with Salesforce CRM
* Better forecasting of resources - utilization levels can now be monitored against target
* Better granularity of reporting down to SKU level delivery cost detail

To learn more about FinancialForce PSA, visit http://www.financialforce.com/products/professional-services-automation/overview/ for PSA solutions.