Learn and practice empathy to understand, help people. What empathy is, what it is not, how to develop and practice the skill of empathy to understand and help people around you - Dr Ali Khwaja (B. Tech (IIT), MIE, Ph. D in Psychology) shares his over 20 years experience as a psychological counselor. He is the Chairman of Banjara Academy (http://www.banjaraacademy.org), and delivered the lecture at the invitation of Seva (http://www.sevacounselingcentre.org), with the support of Voith Turbo. Both Banjara Academy and Seva offer absolutely free psychological counseling services.