A rollercoaster had to shut after a structural beam fell onto the track - and left passengers 'stuck for over an hour' and needing to be rescued.
The incident happened at 3.25pm on October 25, 2024, on the Monkey Mayhem ride at West Midlands Safari Park.
A metal structural beam from the ride is said to have fallen onto the track before the rollercoaster came to an emergency stop and closed.
Regal Smith, 27 - who was at the park with their son - said people started "screaming" and "running away" from the ride.
They said two people - who looked like a mother and son - were stuck on the ride 'for more than an hour' before a rescue team were able to bring them down.
A spokesperson for West Midlands Safari Park confirmed that on October 25, a support beam partially detached on the Monkey Mayhem ride, prompting an emergency stop and the safe evacuation of two guests, with no injuries reported.