Best Practices for Setting Up Automation in Zoho CRM

James Ellis 2024-10-26

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To set up automation in Zoho CRM effectively, start by identifying repetitive tasks that can benefit from automation. Use workflow rules to trigger actions based on specific criteria, such as updating fields or sending alerts. Leverage blueprints to create structured processes for consistent task management and reminders for critical actions. Implement macros to execute routine tasks with one click, and enable assignment rules to automatically assign leads or tasks to the right team members, boosting efficiency and productivity.

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