Brian Niccol Outlines Vision To Reconnect Starbucks With Community Coffeehouse Roots On His 2nd Day As CEO

Benzinga 2024-09-11

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Brian Niccol, on his second day as Starbucks CEO, announced plans to return the company to its roots as a community coffeehouse.

What Happened: Niccol emphasized the need for comfortable seating and a clear distinction between “to-go” and “for-here” services. He acknowledged that the company has drifted from its core values and is committed to enhancing the in-store experience.

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