Why do millennials and Gen Z’s hate making phone calls?
ABC NEWS (Australia)
2024-04-13
Views 3.4K
That reluctance to talk on the phone is frustrating employers and, according to some, holding young people back in their careers. Clair Madden is a social researcher and the author of the book "Hello Gen Z: Engaging the Generation of Post-Millennials”. She says phone calls don't fit in with the way gen-z uses their devices.
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