We modelled trust in this context. It has some similarities to trust in other transactions but also some important differences. The role of institutional trust in transactions has differences that are explored. The results support the validity of the role of the rate of adoption and reputation of digital currencies as part of situational normality. The nature of the digital currency itself, the digital currency payment system, the payment intermediary, the digital currency P2P infrastructure, self-imposed and external regulation are also considered valid as part of structural assurance. These findings can be used by those developing the related technology, the vendors and regulatory institutions to increase consumer trust in digital currency enabled transactions in order to extend adoption and use.

Link to the two publications covering this:
https://aisel.aisnet.org/mcis2015/3/
https://doi.org/10.1007/978-3-319-11460-6_21

Reference:
Zarifis A., Cheng X., Dimitriou S. & Efthymiou L. (2015) ‘Trust in digital currency enabled transactions model’, Proceedings of the Mediterranean Conference on Information Systems (MCIS), pp.1-8. Available from: https://aisel.aisnet.org/mcis2015/3/
Zarifis A., Efthymiou L., Cheng X. & Demetriou S. (2014) ‘Consumer trust in digital currency enabled transactions’, Lecture Notes in Business Information Processing-Springer, vol.183, pp.241-254. Available from: https://doi.org/10.1007/978-3-319-11460-6_21