Fast-food chain Wendy’s has partnered with Google Cloud to introduce an AI chatbot that can take orders at its drive-thru.
Wendy’s and Alphabet's Google Cloud have joined forces to develop a solution called “Wendy’s FreshAI,” an AI chatbot designed to streamline the ordering process at the company’s drive-thrus.
The initiative is set to make its debut at a Wendy’s restaurant in Columbus, Ohio, next month. With the aim of reducing wait times, Wendy’s chatbot would be capable of receiving verbal orders from customers at its drive-thru kiosks, according to the company.