The government has urged users of e-hailing services who do not agree with the spike in fares to opt for other modes of transportation.

This is because the e-hailing service is provided on a willing buyer-willing seller basis, Deputy Transport Minister Henry Sum Agong said in the Dewan Negara today.

"Passengers are free to book with any e-hailing provider and can agree or disagree with the fares quoted.

"If they disagree, they can use other modes of public transportation like taxi services," he added.