The licences of e-hailing operators can be revoked or suspended if they violate the allowed surcharge amount, which is set at 200 percent of the base fare, Transport Minister Wee Ka Siong said.

He said the Land Public Transport Agency (APAD) has been ordered to investigate the matter as the surcharge rate had been agreed on in 2019.

Wee added that the e-hailing operators’ allegations that the ministry did not help the e-hailing industry were very disappointing as the government has made it easier for them to recruit employees.