A whopping ₱2 trillion. That’s how much the information technology and business process management industry could possibly earn this year if we go by the government's projections.

Even the COVID-19 pandemic, which forced a number of businesses to close shop, IT-BPM did not stop the industry from expanding and securing the country’s spot as a leading provider of support and outsourced services in the world.

As COVID-19 infections decline, the government is telling Filipinos it’s safer to go out and working on-site is a must. But some BPO agents say they’d rather look for jobs elsewhere if working from home is no longer allowed. How can the multi-billion dollar industry balance shifting policies and employee concerns? The future of sustainable work for IT-BPM companies in our C-Suite Vision.

Your business is our business. Join our senior anchor Rico Hizon on The Exchange.


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