Engineers' cooperation enabled 3 million students in S. Korea to take online classes

Arirang News 2020-05-12

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IT 업계 비공개 정보 공개해 서버 다운 막았다... 온라인 개학이 가능했던 이유

Early last month, millions of elementary, middle, and high school students in South Korea began their delayed school year online.
Creating an online class system that millions can use at the same time wasn't an easy task.
It was made possible by the unprecedented sharing of confidential information by a number of big name firms.
Kim Bokyung reports.
'Unprecedented'.
This is how the engineers who were in charge of making online classes possible described the situation at that time.
Companies normally prepare for a year, with closed launches and beta-tests, before releasing a full service.
But this time,... engineers had just a few weeks to make it possible for three million students to use the cloud service at the same time for online classes.
"At first we only had to provide the service for high school students in Daegu and Gyeongsangbuk-do Province,... but we ended up having around three-million students nationwide. The pre-existing EBS Software Learning Platform could only be used by two thousand students at a time,... so there were 15-hundred times as many students as usual in less than a month. It was unprecedented."
"To make the unprecedented number of online classes possible,... Microsoft and several domestic IT companies such as Bespin Global joined together and shared confidential information."
Microsoft provided the Cloud service which is the foundation on which Bespin Global created the infrastructure. Although it was considered impossible at first,... engineers say they tried their best because they felt a responsibility to help students start their delayed semester.
"Usually we provide services for a specific company,... but this time it was for all the students in South Korea. We had this sense of duty that we need to let them attend classes and get back to normal school life even though it's online."
The experts put their heads together to find solutions to their impossible challenge.
"We even had a war room where all the companies and education ministry officials worked together. We would share information to solve errors rather than blaming each other."
This cooperation and teamwork made online classes possible in South Korea.
KIM Bo-kyoung, Arirang News.

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