Three months ago, the future of 10 young Sri Lankan refugees looked bleak, but today, thanks to the Madurai district administration's initiative, they are operating a BPO. N Satheeswaran, 21, a BSc graduate and team leader of the BPO which does online work outsourced by a Chennaibased firm, says it all began about three months ago when Madurai district collector U Sagayam visited their camp and interacted with them. "He asked us about our educational qualification and was impressed by the fact that most of us had completed our degrees. But he was taken aback when he found that all of us were unemployed," he said.

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