DealerRank - http://dealerrank.com/ - Online Reputation Management Packages: Tips for Handling Fake Reviews - Don’t let fake reviews ruin your dealership’s good name. Find out how online reputation management packages handle negative and unfounded feedback.
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Transcript:
Is your business confronted with a bad review?
Even worse, it’s a flat-out false accusation.
How should dealerships handle such feedback?
First, verify that it is indeed a fake review.
Do not retaliate by being sarcastic or rude.
Find a way to highlight the dealership’s positives.
And if all else fails, report the reviewer.
Need help managing your online reputation?
DealerRank is willing to lend a hand!
Learn more about our reputation repair packages.
Contact us today.
3800 North Lamar Blvd. Suite 200 Austin, TX 78756
Contact Number: 512-766-1111