The airline, she said, kindly requested that she forfeit her seat, “offering me a sizable amount of cash before they transported me to a nice hotel, which they paid for, along with paying for my dinner
and breakfast the next morning, transporting me back to the airport, and giving me a great seat for my flight home the next day.” Referring to the United Airlines episode, Val wrote:
“I could not even imagine such an outrageous display here in Europe, where we are still spared the indignities suffered by American passengers.
We were assigned seats that split us up as a family — not ideal but O. K.
After we were all in our seats, flight personnel came on board and told us we had to leave — no explanation except that the seats were double booked.
They rebooked our flights, but we had to take separate flights, splitting up two
and two, and take three — yes, three — flights, instead of a direct flight to our destination.
Dr. Donald Laub said he was made to get off a plane and take a later flight, and was offered no incentives.
I would have to take a shuttle from Dulles International Airport to Ronald Reagan Washington National Airport and take a flight the next morning.