Dealer Rank - http://dealerrank.com/ - Your dealership must be able to deal with abusive commenters or trolls effectively. It’s a crucial part of good online reputation management.

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Transcript:
Car buyers do their due diligence online
This is why your online reputation matters
However, there are many trolls out there
And their false comments can turn off buyers
How can you deal with them effectively?
First, establish ground rules for online comments.
Then, counter untrue claims with facts.
You may also approve all comments first.
Lastly, have a dedicated team of moderators.
Learn more about online reputation management.
Contact DealerRank today!

3800 North Lamar Blvd,
Suite 200, Austin, TX 78756
Phone: 512.766.1111