Jumpstart the conversation here:

http://www.yourtango.com/2015257022/why-effective-communication-benefits-your-relationship-video

Sometimes you don't really mean what you say. Sometimes you don't even appreciate when something may be hurtful. But words do have meanings and sometimes the connotation goes beyond the dictionary definition. And let's not forget about tone. Dr. Rhoberta Shaler discusses hurtful names and unfair labels.