Sage CRM is a line of software products for customer relationship management in the small and medium-size business (SMB) market.

Sage offers their CRM software in two editions, Sage CRM Cloud Professional and Sage CRM On-Premise.

CRM Cloud Professional includes:

Case management
Knowledgebase management
Campaign management
Mass email

CRM On-Premise includes:

Advanced customization
Exchange Server integration
Advance email management
Component manager