The cloud communication platform market is estimated to reach USD 4.45 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 26.8% from 2016 to 2021. Factors such as seismic shift in communication market, cost effectiveness of cloud communication platform solutions, growing inclination of organizations to provide flexible work options, increasing demand for Bring Your Own Device (BYOD), and increasing demand for more customer satisfied solutions and services are contributing towards the significant growth of the cloud communication platform market. The tremendous growth of the BPO sector and its inclination towards cloud-based solutions has increased the market opportunities for cloud communication platform solution and service vendors. Organizations are deploying the cloud-based communication solutions to overcome the loopholes of traditional communication systems. Moreover, the low maintenance requirements and cost effectiveness of cloud communication platform solutions and services is driving this market.
Complete report on global cloud communication platform market spread across 164 pages, profiling 12 companies and supported with 69 tables and 48 figures is now available at http://www.rnrmarketresearch.com/cloud-communication-platform-market-by-solution-and-service-ucc-ucaas-webrtc-voip-ivr-api-reporting-and-analytics-and-training-and-consulting-support-and-maintenance-service-and-managed-service-global-fo-st-to-2021-market-report.html .