SOLVIT is a European problem-solving tool that can help entrepreneurs and citizens assert their rights in problem situations arising from incorrect applications of EU legislation.

Lena Nordquist, the service’s coordinator in Sweden, says it can help in a wide range of ways where authorities are not adhering to their obligations under EU law: “SOLVIT is a free problem solving tool for the internal market, that can help businesses and citizens when they encounter cross border problems caused by public authorities that are not acting in line with EU law… It’s an informal function which means that we try to find solutions in dialogue with the authorities concerned.”

One such company to have successfully availed of SOLVIT is True Heading AB. This Swedish application for marine navigation is one of the most downloaded in Europe. It works with digital maps which, as required by European law, they must get from the various official European sources.

Troubled waters

However, in pract