Mobile phone roaming costs in Europe are of a concern to many people travelling outside their countries of residence.

Anita, from Dublin, asks: “I heard that soon there will be no more roaming charges when calling within the EU, thanks to a deal concluded in Brussels. Is this true and under what conditions?”

Guillermo Beltra, Head of Legal and Economic at BEUC (The European Consumer Organisation) responds: “When you travel inside the EU today, on top of your national tariffs, you pay (up to a maximum of) 19 cents per minute for each phone call you make. Six cents per SMS sent and 20 cents for each megabyte of data that you use.

“The single clearest advantage of the deal that was recently announced is that these prices will go down on the 30th of April 2016.

“As of that date you will pay (no more than) five cents per minute for each call you make, two cents for each sms you send and five cents for each megabyte that you use.

“The second important element of the deal is that t