A Courteous Answering Service is compliant with HIPAA’s procedures and securities and we answer millions of calls each year exclusively to the medical industry. We have unique training sessions with all of our virtual receptionists to better understand and assist the medical industry. Our virtual receptionists are highly trained and skilled in recognizing the spelling, acronyms and details of specific and generally used medical terms. Our clients rely on A Courteous Communications to be an extension of their hospitals, offices and clinics and as such, we take extreme pride in our ability to offer them outstanding, professional telephone assistance for their patients and internal staff. Watch this video to see how a virtual medical receptionist can help your office and better serve your patients!