How Can You Get the Most from Your ISO 9001:2008 Certification?
rovalsabine
2014-02-24
Views 24
http://www.youtube.com/watch?v=CrIL33DEXHEAmongst the most popular misunderstandings of the ISO 9001 certification is that it is generally an exercise in putting documents together to show the auditor in order to acquire a certification. In the past, the ISO standard concentrated less on the results and needed a lot of documents. This is according to those who have worked with ISO for many years. So don't blame the numerous managers and business owners for believing that this was just an added expense and was not beneficial to their company at all.
Now, improving business processes and not compiling documentation for an auditor is the focus of the revised ISO standard. The result is that achievements of certified businesses today have a great effect and many shareholders, workers, customers and even the top management see this. We are now working hard to improve both the business and customer needs of a company.
Since 2000, we have helped a lot of companies attain ISO 9001 certification each year. To attain great outcome from the investment, there are three basic guidelines implemented by our consultants:
Businesses that implement ISO for the initial time make it very complicated and this is a common mistake. Job training, records and procedures nobody would look at can be the outcome of this mistake. The "better be safe than sorry" approach is applied because those who implement the system do not truly know what auditors look for. Besides adding to the current ISO certification cost, this will also not add any value to the business.
That is the reason why focus should be more on those particularly required by both the business and the standard and less on the documents.
The next rule is to improve performance for both the business and the customer and this can be achieved by improving the company's procedures. Thus, you should implement everything to support the requirements of the clients and according to the company's operations. Businesses could tailor their QMS to particularly meet their needs and still comply with the certification's intention because the ISO standard use general language.
Your business must benefit from the results of working with a specific requirement that is aligned with your management approach.
Do not implement anything for the reason of merely showing it to the auditor and this is the third guideline. You must apply guidelines one and two if during a discussion about an ISO requirement you say that you have implemented something to show the auditor. In order to meet ISO requirement, a flexible system should be developed and implemented to suit and add value to your company. It is vital to add value to your company and to make your ISO procedures and documentation simple. If you do so, the auditor would certainly be satisfied.
Now, improving business processes and not compiling documentation for an auditor is the focus of the revised ISO standard. The result is that achievements of certified businesses today have a great effect and many shareholders, workers, customers and even the top management see this. We are now working hard to improve both the business and customer needs of a company.
Since 2000, we have helped a lot of companies attain ISO 9001 certification each year. To attain great outcome from the investment, there are three basic guidelines implemented by our consultants:
Businesses that implement ISO for the initial time make it very complicated and this is a common mistake. Job training, records and procedures nobody would look at can be the outcome of this mistake. The "better be safe than sorry" approach is applied because those who implement the system do not truly know what auditors look for. Besides adding to the current ISO certification cost, this will also not add any value to the business.
That is the reason why focus should be more on those particularly required by both the business and the standard and less on the documents.
The next rule is to improve performance for both the business and the customer and this can be achieved by improving the company's procedures. Thus, you should implement everything to support the requirements of the clients and according to the company's operations. Businesses could tailor their QMS to particularly meet their needs and still comply with the certification's intention because the ISO standard use general language.
Your business must benefit from the results of working with a specific requirement that is aligned with your management approach.
Do not implement anything for the reason of merely showing it to the auditor and this is the third guideline. You must apply guidelines one and two if during a discussion about an ISO requirement you say that you have implemented something to show the auditor. In order to meet ISO requirement, a flexible system should be developed and implemented to suit and add value to your company. It is vital to add value to your company and to make your ISO procedures and documentation simple. If you do so, the auditor would certainly be satisfied.
Report form
RELATED VIDEOS
